Shipping Policy
At Averawea, we want to ensure a seamless shopping experience from order placement to delivery. Please review our shipping policies below for more information.
Shipping Locations
We currently offer shipping within the United States only. We do not ship to international addresses.
Shipping Restrictions
We do not ship to the following locations:
Street addresses or P.O. Boxes.
APO/FPO/DPO military addresses.
Hawaii (HI), Puerto Rico (PR), Guam (GU), and Virgin Islands (VI).
Free Shipping for Orders Over $150
Enjoy free shipping on all orders over $150 (before tax and shipping charges).
General Rate for Orders Under $150
For orders under $150, the standard shipping rate is $6.
Order Processing Time
All orders are typically processed within 1–2 business days. Orders placed after 4:00 PM PDT will be processed on the next business day.
Estimated Total Delivery Time
Production Time: 1–2 business days.
Carrier Transit Time: 5–7 business days.
Total Delivery Time for Standard Service is 6–9 business days (depending on the shipping method and location).
Cut Off Time
Our cutoff time for same-day processing is 4:00 PM PDT. Any orders placed after this time will be processed the following business day.
Shipping Methods
We offer the following carriers for delivery:
FedEx
UPS
USPS
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress through the respective carrier’s website.
Delivery Problems
If you encounter any issues with your delivery, such as delays, missing packages, or damaged items, please contact us immediately at contact@averawea.com. We will assist you in resolving the issue with the shipping carrier.
Taxes
Taxes applicable to each state will be clearly displayed at checkout. The amount will depend on the state you are shipping to and local tax rates.
Handling Charges
All handling fees are included in the cost of shipping and are reflected in the shipping charges at checkout.
Damaged or Lost Goods
Damaged Items: If you receive a damaged item, please notify us within 7 days of delivery. We will assist with a replacement or refund.
Lost Items: If your order has been lost in transit, please contact us, and we will help track the package or provide a solution if the item is confirmed lost.
Returns & Exchanges
Please refer to our Returns & Refund Policy for information on how to return or exchange your items. Returns are accepted within 30 days of delivery, as long as the items meet our return criteria.
Change Shipping Address
If you need to change the shipping address after placing your order, please contact us as soon as possible. If the order has already been processed or shipped, we will not be able to modify the address.
Order Cancellations
Orders can be canceled within 24 hours of placement. After this period, cancellations are not possible. To cancel an order, please contact us promptly at contact@averawea.com.
Contact
Company Name: Nothing Shitty LLC
Address: 4215 E 18th St Vancouver, WA, 98661, United States
Email: contact@averawea.com
Phone: +1 (360) 949-1873
Business Hours: Monday – Friday 8:00 AM – 5:00 PM (GMT-07:00) Pacific Daylight Time (PDT)
Response Time: Our customer service team strives to respond within 12 hours on all business days.