Shipping Policy

At Averawea, we understand that receiving your order quickly and securely is just as important as finding the perfect outfit. That’s why we’ve created a straightforward, hassle-free shipping policy to ensure your experience is seamless from start to finish. We take great pride in delivering high-quality men’s clothing with the best customer service, and we are committed to providing you with a smooth and efficient shipping process.

Delivery Locations

We currently offer shipping within the United States only. While we’re focused on bringing the best of men’s fashion to our U.S. customers, we are constantly working to expand our reach and hope to offer international shipping options in the future. Stay tuned for any updates on this front!

Shipping Cost

One of the best things about shopping at Averawea is that shipping is absolutely FREE on all orders within the United States! We want to make your shopping experience even more enjoyable by eliminating extra costs, so you can focus on the fun part—picking out your new wardrobe essentials.

Order Processing Time

We strive to get your order to you as quickly as possible. Once you place an order, our team works diligently to process and pack it with care. Order processing takes 2-4 business days from Monday to Friday, between 8:00 am to 6:00 pm (Pacific Time, PT). Orders placed outside of business hours or on weekends will be processed on the next available business day.

Please note that business days do not include weekends or holidays, so processing and shipping may take slightly longer during peak seasons or holidays.

Shipping Time Frame

After your order has been processed and shipped, you can expect it to arrive within 5-7 business days, depending on your location. We understand that getting your new clothes quickly is important, and we make every effort to ensure that all orders are shipped promptly.

Please be aware that shipping times may vary slightly based on the destination and the carrier’s shipping volume, but we’ll provide updates along the way so you’re never left in the dark.

Shipping Methods

We’ve partnered with trusted carriers to ensure the safe and timely delivery of your order. We currently use the following shipping methods:

• FedEx

• UPS

• USPS

All of these carriers are known for their reliable and efficient delivery services. Once your order has shipped, you will receive an email with tracking information, allowing you to monitor your package’s journey and estimated arrival date. You’ll be able to track your order every step of the way, so you’ll know exactly when to expect it.

Tracking Information

Once your order has been shipped, we will send you a tracking number via email. This will allow you to track your order with our shipping partners, FedEx, UPS, or USPS. If you experience any issues with tracking or have questions about the delivery, please don’t hesitate to reach out to us—we’re here to help!

Taxes & Duties

We cover any applicable sales tax or import duties on your behalf, so the amount displayed at checkout is exactly what you’ll pay. There are no hidden fees, and standard U.S. shipping is included at no extra cost.

We want to make your shopping experience as transparent and hassle-free as possible, so you won’t encounter any hidden charges when receiving your order.

Shipping to P.O. Boxes

We understand that many of our customers use P.O. Boxes as a preferred address for receiving their orders. We are happy to ship to P.O. Boxes within the United States. Please ensure that the P.O. Box address is entered correctly during checkout to avoid any delays in delivery.

Damaged or Lost Shipments

While we take great care in packing and shipping your items, accidents can sometimes happen during transit. If your package arrives damaged or you believe it to be lost, please contact us within 7 days of receiving the tracking information. We will work closely with the carrier to investigate the issue and offer a resolution.

Possible solutions may include a replacement or a full refund, depending on the situation. We want to ensure that you’re completely satisfied with your experience at Averawea, so don’t hesitate to reach out if you encounter any problems with your order.

Order Modifications

Once an order is placed, we begin processing it as quickly as possible to ensure that it reaches you in a timely manner. Therefore, we are only able to make changes or modifications to an order before it is shipped. If you need to modify your order, please contact us as soon as possible at contact@averawea.com or call +1(510) 792-2748.

Once your order has been shipped, we can no longer make changes, but you can still initiate a return or exchange after receiving your items.

Contact Information

Company Name: Mikado, LLC

Company Number: 202252713290

Representative Office: 3594 Green Ave, Los Alamitos, CA 90720, United States

Email: contact@averawea.com

Phone: +1(510) 792-2748

Business Hours: We are available Monday – Friday 8:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.
Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

At Averawea, we are committed to providing excellent customer service and making sure you have a smooth shopping experience. If you have any questions about our shipping policy, need assistance with tracking, or have any concerns regarding your order, feel free to reach out to us:We’re here to assist you and ensure your shopping experience is as enjoyable as possible. Whether you have a question about shipping, need help with an order, or just want to check on a product, our team is ready to help!

Thank you for choosing Averawea!

We strive to deliver the best possible service and the finest quality men’s clothing directly to your door. Enjoy free shipping, reliable service, and high-quality fashion with every order.